Posts Tagged ‘Marketing’

America Leads in Pre-packaged Foods

Monday, April 5th, 2010

There is an interesting graph in the NY Times that shows how the US leads all other nations in pre-packaged foods.  This graph shows me three things.  First there is a tremendous opportunity for US based food producers to become global and export the convenience of pre-packaged foods to the rest of the world.  As the economic picture for citizens of many foreign countries continues to improve, just like the demand for cars is rising, so can the demand for pre-packaged food.  The second observation is that we should plan on seeing more foreign food producers entering the US market due to its size.  And the third observation is I think we will see continuing pressure from many areas, including the government, to improve the nutritional value of pre-packaged foods as the article also points out how many of these foods are loaded with salt, fat and sugar.  Read more here

Effective Marketing is Marketing that doesn’t feel like Marketing

Thursday, February 25th, 2010

 

Here’s an experience of mine that in it’s totality speaks to the new era of business and marketing.

1. So I log into Facebook at work.  Yeah, its a problem i’m working on, but look what happens…

2. My news feed tells me my friend “Sarah S. has become a fan of Jeni’s Splendid Ice Creams.”  Oh!  I like I cream!

3. I click on the link.  It takes me to their Facebook page.  Oooh, I like their logo, it looks contemporary.  I like new things.  I think the word “splendid” was a good choice, its original, it resonates, it means something.  

4. I read their mission:  “Surprise and delight our customers and be engaged in our community.”  Better and slightly less presumptuous than the ” we make the world’s best ice cream.”  Their overview says “We make modern American ice creams, sorbets and yogurts.  We use local ingredients and responsibly grown exotics.”

5. I see they’re out of Ohio, says they’re a small company.  Holy cow they have 9,100 fans on Facebook!  For a small company that’s more than Breyers and Blue Bunny combined.

6. Their page is loaded with content from their fans, and they always respond to them.

What are the chances I would have ever heard of this company if not for Facebook?  I bet they don’t spend much on advertising.  If I walked into a grocery store and found Jeni’s, how much more likely am I to try them instead of my usual brand now that I’ve interacted with them?  How much did all this cost them?  

I’d like to be a customer of theirs.  Because they get it.  Because my friend recommends them.  I’ll bet their ice cream is great too, not that it has to be all that much better, I just like the way they do things.  Effective marketing is marketing that doesn’t feel like marketing.

IMPRESSIVE Package Design

Monday, February 15th, 2010

Let’s say you’re inviting people over for dinner, you’re making Chicken Mole.

Your guests are mingling in the kitchen, watching you bring their meal to life from scratch.  You’re the type that when you entertain, you pull out all the stops.  As you pull out each ingredient, you want the packaging to make your guests feel special, that they can anticipate a great meal because you’ve carefully chosen each component.  You want it to say something special about you.  

This is a great question to ask yourself if you market a CPG, especially if it doesn’t possess the fame of a Coke or Lay’s.  How would you feel pulling your package out of the pantry or a shopping bag?  Step one is leaving an impression, most packaging is unremarkable, unimpressionable.  It should make people feel indulgent, even if its a value brand, no one has to know.  It should make them feel smart, as if they’re onto something others are not.  It should exude or reflect who your customers want to be when they use your product – sophisticated, logical, whimsical, daring, bold…

Brands using the same old approach to packaging will struggle to create this connection.  Most packaging today is literal and status quo,”another brand of X, only with X% less sodium.”  They’ll wind up in a cycle of winning and losing customers shopping for discounts.  It’s time to shift thinking away from what the brand thinks a package should look like to what the package can say about the customers who buy it.  If you’ve ever bought an Apple product, you’ll know what i’m talking about.

Here’s a project we worked on that works.